Noticeboard

Please click HERE for advice about getting the most out of your appointments. 

Practice Business Plan, please click on this Link to access the latest practice plan.

Please click here  to see a review of the action points from previous questionnaires

 

Opening Hours
Appointments
Home Visits

Appointments

docandchildPlease click HERE to see useful information about getting the most out of your appointment with the GP or Nurse.

If you phone before 10:15am, we will guarantee that you will be seen (or have a telephone consultation if you prefer), that morning with either the Duty Nurse or GP. 

These are 10 minute appointments, which unfortunately limits the number of issues that can be dealt with during that time.

Anyone requesting a same day afternoon appointment is triaged by the Duty GP.

You may consult with any of the doctors or nurses available. Appointments can be made by phone or in person at reception, or via a secure website (you need to register with reception to use this service)

You will be offered the earliest appointment available or at a time suitable for you when there are available appointments. If you wish to consult with one particular doctor or nurse you may have to wait slightly longer for an appointment.

All patients, irrespective of the last time they had a consultation, are offered a choice between face-to-face consultations and telephone consultations.

calendar Click Here to book/cancel your appointment online

docsteth1Routine consultations are by appointment only. They are at 15 minute intervals for doctors and 20 minute intervals for practice nurses. If you have more than 3 items to discuss or if you feel that it is a complex issue, please ask the receptionist for longer appointment time, you may specify the appointment length up to a maximum of 30 minutes for any one appointment. You may have to wait for an extended appointment.

Please make separate appointments for each person who needs a consultation.

Prebookable Telephone Consultations are available for patients who want to consult with a doctor or practice nurse at a pre-agreed time, but feel that they don’t need to come for a face-to-face consultation or to be examined. Please provide the receptionist with a contact telephone number and the doctor/nurse will phone you at the agreed time.

Same day Telephone Advice is available from all of the clinical staff at the Health Centre.  The receptionist may have to ask you for some details about the reason for your call, to ensure that you are directed to the most appropriate person.