Text Messages and Reminders

We are using a text messaging service to remind patients of their appointments. Unless you opt out of this service, you will automatically be included. This service is anonymised and will send a message to the mobile telephone number we hold on your medical records. It will also give you the opportunity to cancel appointments that you no longer require by simply replying to the text message with the word "cancel".

We may also use it to invite patients to certain clinics, such as the annual flu clinic, should you qualify for invitation or to collect basic health data from you. In this instance you will receive a message asking you to make an appointment or asking you about specific information such as your smoking habits. This message will come from "NHSNoReply" and will ask you to respond. 

Please give us your mobile phone number when you register and let us know if it changes. We'll update your records once we receive it.

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