Order your prescription when it suits you and not just when the surgery is open
You can order by...
1. Telephone 2. Email 3. EMIS/Patient Access
We have three options for ordering prescriptions which are available to our patients 24 hours a day, 7 days a week. We have a dedicated telephone answering service available for those patients who find it difficult to contact the surgery during normal working hours. This system is a recorded answering service only and will not connect you to a receptionist. The telephone number for this service is 01259 740720.
You can use the link above which provides a template. You can also email your prescription request directly to the surgery if you prefer. The email address is fv-uhb.dollar-repeats@nhs.net. (You will need to copy and paste this email address into the address field of your email).
Alternatively, you can ask reception to register you for Patient Access. Whilst allowing you to request appointments online, you can now also order your repeat medication online using the Patient Access (sometimes referred to as EMIS Access) service. If you would like to be registered for this service, or have been registered in the past and can't remember your login details, please speak to reception who will be able to help.
Please remember that prescriptions are only generated during normal working hours and prescriptions ordered at the weekend will be processed on a Monday (unless we are closed for a public holiday). If your prescription is a normal repeat prescription, it will be at the chemist within 48 hours. Items not on your regular prescription can take longer to process.